The twin room had basic facilities you need, an electric kettle, climate control, and a sofa bed. The breakfast was very very good for Indonesian taste, I greatly enjoyed its value...

got brand-new, spotless room with the renovated bedroom, comfortable beds, several english tv channels. the staff was very friendly, excellent, and responded promptly to requests. the location was unbeatable and magnificent - only a short distance to everywhere we wanted to go.

Well, Wi-Fi signal was very weak.

The rooms are brand-new and comfortable, featuring a double bed, a fridge, and several English TV channels. This hotel boasts a fantastic location, being very close to the center of Surabaya and the city's famous mall.

This hotel features tidy rooms with extremely comfortable beds.

We liked staying at grand inna tunjungan. Relaxing base for trip in Surabaya.

I had a great experience at this hotel, enjoying a clean, updated room with comfortable beds and excellent food.

The location was perfect, close to shopping and local sights. The cleaning staff deserves praise. The room was nice, clean, and spacious. The hotel is affordable and exceeds expectations.

Nothing it is perfect.

Convenient location near malls and transportation, delicious breakfast, friendly staff, and clean hotel facilities.

Nothing, all was good.

The hotel had two great amenities - a pool and gym. It was also conveniently located near the main shopping center, which was great for holiday shopping. the staff was friendly and helpful, making our stay enjoyable.

The room itself was uncomfortable. The beds were lumpy and the decor was outdated.

The hotel is located in a very convenient area, with several big malls that offer great shopping and dining options just a few minutes away. Whether you're looking for clothes, electronics, or souvenirs to take home with you, you won't have to wander far from the hotel to find a place to indulge in your shopping needs. the location is simply perfect for anyone who values convenience.

The service at this hotel is awful and unsatisfactory.

The location of this hotel is perfect for us. It is situated in a strategic area right in the center, within easy walking distance of a major shopping center. This made our shopping experience extremely convenient. Additionally, there are plenty of local eateries nearby, including popular fast-food chains that kept the kids happy.

We highly recommend this hotel to anyone visiting this area. With its convenient location in the center and excellent service, it is the perfect choice for a luxurious and comfortable stay.

Great value hotel with plenty of amenities. Loved the huge breakfast buffet that offered both local and western food options. the hotel's key location was perfect for exploring the city and had easy access to major shopping centers. the staff were friendly and accommodating to our needs, making our new year's stay a memorable experience.

The hotel room's interior was quite outdated, and the bathroom could use some renovation. Although the towels were clean, they had a slight musky smell.